Commercial Lines CSR
With 7 years of experience in commercial insurance, I am a seasoned professional adept at delivering exceptional customer service and tailored solutions for client’s businesses. I am skilled in analyzing client needs, managing small to medium and complex insurance portfolios, and building long-term relationships that drive customer satisfaction and loyalty.
My customer-centric approach, combined with my deep understanding of the insurance landscape, enables me to navigate challenges effectively and ensure clients receive optimal client experience and support to my co-workers. I am passionate about continuous improvement; I thrive on exceeding expectations. Beyond my professional life, I love to read. I enjoy soccer and basketball, and spending
quality time traveling with my family. These interests fuel my creativity, teamwork, and dedication in both my personal and professional life.
Nadia Brown brings extensive expertise in customer service and customer relations, along with a strong background in corporate event planning and coaching. She is highly proficient in using industry-standard tools such as Applied Epic and TAM and demonstrates advanced skills in Microsoft Office, including Word, Excel, and Outlook.
2024
RIBO (Level 1)
1998
Business Administration (Diploma)
The University of the West Indies
Beyond my professional life, I love to read. I enjoy soccer and basketball, and spending quality time traveling with my family.
