This Privacy Policy outlines how Ai Insurance Organization Inc. manages Personal Information in connection with its website (www.getcertain.ca), insurance quote and policy services, and interactions with consumers. Ai Insurance Organization Inc. operates throughout Canada, with the exception of Quebec and the Territories.
Information collected includes your name, contact information, date of birth, and details about the asset to insure. This is used to assess your application and determine insurance eligibility and pricing.
Additional information, such as payment details, is collected upon purchasing coverage.
Personal Information is used for approving, administering, servicing, and managing insurance coverage; determining eligibility for other products and services; identity and information verification; legal and regulatory requirements; fraud detection; and other lawful purposes.
Email and password collected for online account creation and administration.
Consent-based communications for marketing or promoting products and services. Opt-out options available.
For quality assurance, calls may be recorded with prior notice. Option to opt-out of recording is provided.
Information collected for customer service improvement and job applications.
Aggregated, non-personal information used for customer research.
Participation requires collection of certain personal details.
Personal Information is confidentially shared with insurance partners solely for obtaining insurance quotes or products. Personal Information will not be disclosed without consent, except as otherwise outlined.
All data is stored locally in Canada for compliance with data protection laws.
Personal Information of prospects is retained for up to 365 days.
Updates to the policy will be communicated via the Ai Insurance Organization Inc. blog (www.getcertain.ca/blog), social media channels, and email when necessary.
Email: adrian@getcertain.ca
Adrian Dacanay
Director of Operations
6601 Goreway Drive, Unit A,
Mississauga, ON, L4V 1V6
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