An Award-Winning Brokerage

We take pride in our commitment to providing outstanding customer service, nurturing a great working environment and supporting our knowledgeable brokers with ongoing learning opportunities and investment in technology. As a full-service brokerage, we aim to provide our clients with a seamless insurance buying experience.

Our dedication to our corporate values has earned us numerous awards and recognitions.

We continue to push ourselves daily and are proud of our team’s accomplishments. Together, everyone achieves more and this page is a testament to the awards and recognitions we’ve received over since 2021.

Welcome to Ai Insurance Organization Inc., your award-winning insurance brokerage!

We know that when it comes to choosing an insurance company, you have many options. That’s why our team of insurance experts strives to make sure that we stand out as the best choice for all your insurance needs.

We believe that insurance should be more than just a transaction, it’s about building a relationship with our clients. We are here to help you navigate the complex world of insurance and make sure you have the coverage you need to protect what matters most to you.

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2022 Finalist (Top 3)

IBAO Brokerage of the Year (Under 25 Staff)

Awarded by the Insurance Brokers Association of Ontario (IBAO) in 2022 at their Awards of Excellence gala, this award recognizes best-in-class customer service and business operations among insurance brokerages with 25 or fewer Insurance Brokers in Ontario.

IBAO ranked insurance brokerages in Ontario on how the brokerage improved internal workflows and adopted new business practices to achieve long-term growth (technology enhancements, internal efficiencies, staffing, recruitment); how the brokerage created a positive and vibrant office culture (performance management systems, employee training and development, staff empowerment, retention, working towards common goals); how the brokerage adopted tools and practices that appeal to changing consumer preferences and demographics (digital presence and processes, customer outreach, communication strategies, advertising, automation, charitable giving); and how the brokerage demonstrated strong operational performance (actions/strategies that create measurable internal efficiency gains, new customers, retention, growth percentage by policy/premium, overall profitability, financial stability).

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2022 Finalist (Top 11)

XN Worldwide Brokerage of the Year (10-100 Staff)

Awarded by Insurance Business Canada in 2022, this award recognizes best-in-class customer service and business operations among insurance brokerages with 10 to 100 Insurance Brokers in Canada.

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2022 Winner

IBC Top Insurance Employer

Our organization closed 2021 by being recognized as one of Canada’s Top Insurance Employers in the 26-100 employee category by Insurance Business Canada.

To find and recognize the best employers in the insurance industry, organizations were invited to

participate by explaining their various offerings and practices. Next, employees from nominated companies were asked to fill out an anonymous form evaluating their workplace on a number of metrics, including benefits, compensation, culture, employee development, and commitment to diversity and inclusion.

To be considered, each organization had to reach a minimum number of employee responses based on overall size. Organizations that achieved an 80% or greater average satisfaction rating from employees were named Top Insurance Employers for 2022.

 
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2022 Winner

IBC Fast Brokerages

Our organization was recently recognized as one of Canada’s Fast Brokerages in the 1-10 brokers category by Insurance Business Canada. Fast Brokerages are recognized for maintaining great momentum and achieving an average revenue growth of 20% or more in 2020 and 2021.

The companies named as Fast Brokerages are those that achieved more than 20% growth in revenue volume. This year, 27 brokerages made the final list. 

IBAO ranked insurance brokerages in Ontario on how the brokerage improved internal workflows and adopted new business practices to achieve long-term growth (technology enhancements, internal efficiencies, staffing, recruitment); how the brokerage created a positive and vibrant office culture (performance management systems, employee training and development, staff empowerment, retention, working towards common goals); how the brokerage adopted tools and practices that appeal to changing consumer preferences and demographics (digital presence and processes, customer outreach, communication strategies,  advertising, automation, charitable giving); and how the brokerage demonstrated strong operational performance (actions/strategies that create
measurable internal efficiency gains, new customers, retention, growth percentage by policy/premium, overall profitability, financial stability).

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2022 Finalist

ICTA Innovator of the Year

Insurance-Canada celebrates organizations in the Canadian Property and Casualty Insurance industry whose implementation and use of technology shows a significant impact on a process or group of processes used in the marketing, sale, processing and servicing of insurance in Canada.

The primary criterion for all awards is the positive impact that a specific technology or application of technology has had on business. The impact will be judged relative to the investment made. A small application may have a large relative impact, while a huge implementation may not have so great an impact.

Ai Insurance Organization was recognized for our integration of technology to reduce costs, improve service, or streamline processes; utilization of technology that enhances customer satisfaction; offering new or improved self-service functions; and leadership within the industry or a subset on the development of standards or practices for the utilization of technologies.

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2022 Winner

IBC 5-Star Brokerages - Ontario

Awarded by the Insurance Brokers Association of Ontario (IBAO) in 2022, this award recognizes best-in-class customer service and business operations among insurance brokerages in Ontario.

To select Canada’s 5-Star Brokerages for 2021, Insurance Business Canada sourced feedback from insurance brokerages and their clients over a period of 15 weeks. IBC’s research team began by asking brokers and their clients across the country to nominate the brokerages they felt were most deserving of recognition. The team also spoke with leading risk managers in Canada, asking them to name the top brokerages they work with. 

The in-depth information gathered enabled the research team to assign weighted values to each area of brokerage service. Winners were also judged based on the strength of their individual nominations. At the end of the research period, the brokerages that received the highest rankings in terms of work quality, specialist expertise and client service were named 5-Star Brokerages.

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2022 Winner

IBC Rising Star - Adrian Dacanay

Our Director of Operations, Adrian Dacanay was recognized by Insurance Business Canada in September of 2022 as one of the insurance industry’s Rising Stars for 2022.

Nominees had to be aged 35 or under (as of August 30, 2022) and be committed to a career in insurance with a clear passion for the industry. Nominees were asked about their current role, key achievements and career goals, as well as the contributions they’ve made to shaping the industry. Recommendations from managers and senior industry professionals were also taken into account. The final list of 46 Rising Stars was determined by an independent panel of industry leaders.

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2021 Winner

Wawanesa Trufla Technology Innovator of the Year

The award was presented to the brokerage who was making great strides in internal and external adoption and technology use. Ai Insurance Organization won this award for our combined Broker

Management System and Customer Relationship Management technology.

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2022 Winner

IBC Top Insurance Employer

Awarded by the Insurance Brokers Association of Ontario (IBAO) in 2022, this award recognizes best-in-class customer service and business operations among insurance brokerages in Ontario.

IBAO ranked insurance brokerages in Ontario on how the brokerage improved internal workflows and adopted new business practices to achieve long-term growth (technology enhancements, internal efficiencies, staffing, recruitment); how the brokerage created a positive and vibrant office culture (performance management systems, employee training and development, staff empowerment, retention, working towards common goals); how the brokerage adopted tools and practices that appeal to changing consumer preferences and demographics (digital presence and processes, customer outreach, communication strategies,  advertising, automation, charitable giving); and how the brokerage demonstrated strong operational performance (actions/strategies that create
measurable internal efficiency gains, new customers, retention, growth percentage by policy/premium, overall profitability, financial stability).

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2022 Nominee

Accenture Efma Innovation in Insurance

Nominees were recognized by their overall customer experience, core insurance transformation, connected insurance and ecosystems and use of technology for workforce transformation.

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2021 Nominee

2021 Nominee ICTA Innovator of the Year

The Insurance Canada Technology Awards – or “ICTAs” – highlight and celebrate the use of technologies that impact insurance. They have been awarded annually since 2010, usually at the Insurance-Canada.ca Technology Conference. Ai Insurance Organization was recognized as a nominee in 2021.

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2021 Winner

IBC Top Insurance Employer

Awarded by the Insurance Brokers Association of Ontario (IBAO) in 2022, this award recognizes best-in-class customer service and business operations among insurance brokerages with 25 or fewer Insurance Brokers in Ontario for 2021.

An award-winning insurance brokerage

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