Ai Insurance Organization continues to grow. Here’s where you can learn more about the wonderful people that make up our amazing team! Click on our individual images to read out bios and connect with us on LinkedIn.
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Randy Carroll is an innovative, strategically focussed advocate and architect of value creation. He is a seasoned leader who has worked with the highest level of federal and provincial politicians, government and regulatory officials, industry leaders, corporate and volunteer boards of directors, and top talent of all stripes in the pursuit of association and industry excellence.
He is a veteran of the property and casualty insurance industry and has extensive experience in a range of insurance-related organizations, from multiple vantage points, giving him unprecedented industry insights. Coupled with this is his ability to bring complexity down to positive, actionable steps, and the tenacity to see them through to fruition, sharing successes with his team along the way.
During his insurance career, he has been an insurance broker, insurance brokerage owner, manager, and CEO of Canada’s largest Insurance Brokers Association.
He is also a Queen Elizabeth II Diamond Jubilee Medal recipient for his volunteer work with a host of insurance-related organizations, a sought-after public speaker, and a registered lobbyist. On a personal note, Randy is a proud husband and father, softball supporter, and enjoys fishing, boating, and travel in his limited spare time.
By all accounts, Andy Friyia is a steward of the Canadian insurance industry and a trusted voice with nearly 30 years of experience as a producer, brokerage owner and VP of one of Canada’s largest pleasure craft MGA’s. He is passionate about helping others succeed through leadership, coaching and inspiring. Andy, one of Ontario Insurance’s favourite public speakers. His education seminars have been referred to as both, “entertaining and informative” by the hundreds if not thousands that he has taught.
Since graduating from Radio College of Canada and working in the technology industry for 5 years, he found his passion for the insurance industry, producing, managing, and partnering with some of Ontario’s largest and well-known insurance brokerages. Recognized for his talent, Andy was recruited by the provincial association to sit on various committees to contribute to the success of the broker and the viability of the broker distribution channel. Andy has been credited for authoring and contributing to a number of information and education documents for the provincial association and the Insurance Institute.
Originally from Sault Ste. Marie, Ontario, and currently residing in London, Ontario, Andy married his high school sweetheart and is the proud father to Cole and Jillian. When Andy isn’t watching his children compete provincially and nationally on the golf course, you might actually find him playing a round or two of golf himself. Andy’s current passion is his Mt. Brydges Bulldogs hockey team of the Provincial Junior Hockey League, where he has served as the Coach, General Manager, Director of Hockey Operations, and currently in his third term as President and Director of Opperations.
Chris Mustakas is a dynamic and highly energetic marketing and communications professional with over fifteen years of experience, and a track record of success in the professional sports, entertainment, public sector, and insurance industries. He is passionate about adding value to clients’ experiences and developing brand awareness through lead generation programs and designing websites.
Chris graduated from the University of Waterloo with a Honours degree, majoring in Speech Communication and minoring in Human Resources Management in 2004. While at the University of Waterloo, Chris served as Speech Communication President and President of Delta Epsilon Chi Ontario (a business and leadership organization that competed in business simulations across North America). He also wrote for the Imprint, UW’s student newspaper. After graduating, Chris worked as the Communications Specialist for the Centre for International Governance Innovation and a Community Support Specialist for IGLOO (International Governance Leaders and Organizations Online). He went back to school in 2007 and graduated from the University of New Brunswick with a Masters of Business Administration and a Masters of Sports and Recreation Administration in 2009. Since then, he has worked for a number of organizations including the Ottawa Senators Hockey Club, a self-storage facility, two marketing agencies, and as the Director of Marketing for two insurance companies.
Chris is originally from Waterloo but currently lives in Ottawa, Ontario. When he is not working at AI Insurance Organization, he is a freelance Marketing specialist and enjoys playing Mario Kart with his two kids, collecting vinyl records, camping, and writing a novel he intends to publish in 2021. Pre-COVID 19, Chris could often be found at numerous concerts, following the Dave Matthews Band on tour, and playing golf, hockey and softball. He has an affinity for vintage port, sour beer, unpasteurized orange juice, and enjoys bold shirt and tie combinations.
Judith Carrillo brings a broad background in customer service and administration to the Approved Casualty & Surety team. New to the Surety Bonding field, Judith is excited to learn and grow with the dynamic and informative bonding team.
Continuing education has always been important to Judith and after graduating from Centennial College from the Hospitality & Tourism Administration program, she took accreditation programs in Small Business Accounting, and Administrative Studies.
Judith was born and raised in Toronto and enjoys spending quality time with her husband, two kids, and extended family. In her spare time, she likes to read, watch the latest movies, and dance salsa.
Jessica is an enthusiastic, dynamic and organized professional with over five years of experience executing projects. Her ability to cultivate business relationships and work collaboratively along with her expertise in strategic planning, customer service, and marketing helped Jessica stand out from the rest of our applicants. She specializes in planning communication campaigns and analyzing KPIs/metrics.
After graduating from Brock with a Bachelor of Arts in Psychology, Jessica returned to school to complete her Advanced Diploma in Sports Management at Niagara College. Recently, Jessica was the Tournament Coordinator, Professional Championships for Golf Canada. There she developed two accessibility programs targeting diversity, equity, and inclusion for Professional Championships, assisted in the collaboration between the PGA TOUR, LPGA Tour, and Golf Canada for player and volunteer support, communicated with the PGA TOUR regarding event logistics and maintained relationships with vendors including hotels, AV, venues, and hospitality to support 156-player field. She coordinated volunteer training, orientation, and appreciation events attended by over 3000 participants, oversaw 20+ managing committees for each event including scoring and player hospitality, supported marketing department with email marketing deployment and CRM management, spearheaded projects including: PGA TOUR Volunteer Management Project, Professional Championships Volunteer Strategic Plan and conserved budgetary funds in 2022 by implementing virtual components to events at the Professional Championships